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Hi, I'm Megan Burns. I help companies transform themselves into the kind of business every customer wants to work with and every employee wants to work for

How? By helping you identify and build the beliefs and habits that lead you to deliver a great experience, every time, for every person. Since 2006 I've been studying how the world's best companies do this, and I can help you do it, too.

If you're a leader looking to grow your company through empathy, customer-centricity, and a great workplace culture, let's talk.


How I Help Clients

Individual and Team Coaching •  Speeches •  Workshops • Leadership Retreats • Annual Kickoffs •  Strategy Sessions • Roadmap Planning • Meeting Facilitation • Webinars • Recorded Training Programs